Our CSR Values

Axenco Group’s 4 sustainability themes

Environmental performance of our products

Throughout our operations, we strive to tangibly reduce the environmental footprint of our products while enhancing safety for our customers.
The actions below illustrate some of the initiatives we carry out as part of a continuous improvement mindset.
 
ECO-DESIGN PLAN
We integrate eco-design from the development phase to limit resource use, reduce waste, and design more efficient products with equivalent performance.

PEP PRODUCT ENVIRONMENTAL PROFILES
We develop Product Environmental Profiles (PEP ecopassport) for our radiators, radiant panel heaters, and towel rails, based on Life Cycle Assessments governed by ISO 14025 and the specific rules PSR-0002.
Published in the INIES database, these documents provide key indicators (energy, resources, end-of-life) and help compare our products within RE2020 and building LCA approaches.

CONSUMER HEALTH AND SAFETY
User health and safety are at the heart of our quality approach. A structured monitoring system enables us to report, analyze, and address issues identified in the field.
 

 

Sustainable procurement

 
 
 
 
 
COMBATING CHILD LABOR
We are firmly committed to combating any form of child labor and forced labor throughout our supply chain.
We require each of our suppliers and subcontractors to strictly comply with the international and national standards prohibiting such practices.
Our goal is to ensure ethical, safe working conditions that respect the fundamental rights of every individual—wherever we operate.

RAW MATERIAL TRACEABILITY
We ensure that all our raw materials comply with the RoHS Directive and do not contain substances of concern under the REACH Regulation.
Our Group requires suppliers to provide traceability via the Conflict Minerals Reporting Template (CMRT) to prevent sourcing minerals from conflict-affected areas, in line with EU Regulation 2017/821 and OECD guidance.

LOGISTICS RESPONSABILITY
We optimize deliveries by prioritizing direct shipments to job sites and maximizing truck loads to reduce transport-related emissions.
We exclusively use recyclable materials for palletizing, favor cardboard, and reduce plastic use as much as possible.

SUPPLIER SELECTION
We have implemented a structured process to select our suppliers and service providers, assessing each of them against criteria tailored to their category (components, finished products, services, transport, or logistics), with full awareness of social and environmental challenges.
 

 

Labor & Human Rights

 
 
 
 
 
INTERNATIONAL COMMITMENTS AND IMPLEMENTATION
We commit to respecting internationally recognized human rights across all our business activities and throughout our value chain, in line with the principles of the United Nations Global Compact, the Universal Declaration of Human Rights, the UN Guiding Principles on Business and Human Rights, and the fundamental conventions of the International Labour Organization (ILO).

COMBATING HARASSMENT AND DISCRIMINATION AND PROMOTING INCLUSION
We take a firm stance against any form of harassment and discrimination.
At our production sites, we work with ESAT partners (French sheltered and adapted work centers) and promote inclusion and professional integration for all, providing a respectful, safe, and open working environment.

OCCUPATIONAL HEALTH AND SAFETY
We place the health and safety of our employees at the core of our priorities. We are committed to providing optimal working conditions, ensuring that none of our activities pose risks to our teams or any other stakeholder. Beyond strict regulatory compliance, our goal is to create a safe, healthy, and fulfilling workplace for everyone, protecting employee health over the long term.

WORKING CONDITIONS, WELL-BEING AND SOCIAL DIALOGUE
We support each individual’s professional development and actively welcome young people in training, offering a stimulating environment that fosters success.
Our offices are designed as spacious, bright open-plan workspaces, equipped with all amenities required for employee comfort. Flexible working hours by department and remote work practices have been introduced to enhance quality of life at work and increase flexibility.
 

 

Ethics

 
 
 
 
 
INFORMATION SECURITY AND DATA PROTECTION
We ensure that everyone working within the organization is aware of the importance of protecting not only sensitive information related to our activities and know-how, but also each individual’s personal data.
To that end, we implement appropriate security measures to anticipate any risk of leakage or misuse.
Each employee is encouraged to raise concerns or report any situation that does not comply with ethical standards, with the assurance that the process will be handled with discretion and care.

WHISTLEBLOWER PROTECTION
An ethics officer is available to support and advise each employee.
Our whistleblowing procedure provides enhanced protection for anyone who, in good faith, reports behavior that is inconsistent with our principles.
We commit to reviewing each report thoroughly and impartially, while ensuring effective protection against any form of retaliation towards those who speak up in good faith.

INTEGRITY, BUSINESS PRACTICES AND RISK PREVENTION
We apply a zero-tolerance policy towards corruption, fraud, money laundering, extortion, and influence peddling.
The selection of our partners and suppliers is based on strict ethical criteria, full transparency, and the absence of any form of favoritism.
Every transaction is monitored, and any breach may result in disciplinary action and the termination of business relationships.
 

 

Our CSR commitment - EcoVadis

 
Since 2017, the AXENCO Group has engaged in a structured and transparent CSR approach, reflected in our decision to complete the EcoVadis sustainability ratings assessment every year.
This approach is part of a continuous improvement process that has been regularly recognized: we have received the Gold medal several times, with a steady increase in our score.
In 2025, we proudly achieved the Gold medal with a score of 81/100, placing us:
- In the top 2% of the highest-rated companies worldwide
– In the top 1% of our sector (manufacture of household appliances)
Beyond recognition, our EcoVadis scorecard helps structure our continuous improvement roadmap.
 

 
 
 
 
 

The Coq Vert community

 
Our company is part of the Coq Vert Community, a network recognized for its commitment to the ecological transition and supported by Bpifrance, ADEME, and the French Ministry for Ecological Transition.
This membership highlights initiatives already undertaken to limit our environmental impact. As a Coq Vert member, we benefit from practical tools to move forward: for example, the Diag Décarbon’Action program enabled us to carry out our carbon footprint assessment and identify specific levers for action.
This helps us structure our approach and finance high-impact projects, while sharing feedback and best practices with other committed companies.
 

 
 

 

We support the UN Global Compact

 
The AXENCO Group has been a member of the United Nations Global Compact since 2025, the world’s largest international voluntary corporate sustainability initiative.
As a signatory, we commit to making progress every year on these topics and to publishing an annual report on our progress, actively contributing to the achievement of the UN Sustainable Development Goals.
 

 
 

 

Carbon footprint assessment

 
We decided to carry out our carbon footprint assessment to better understand the environmental impact of our activities. Structured with support from the Diag Décarbon’Action program, this approach enabled us to identify our main emission sources and define an action plan across several time horizons: short, medium, and long term.
Some of the first actions have already been launched, while others are part of a gradual continuous improvement strategy. This diagnosis helps us prioritize and invest in solutions aligned with our business realities.
As an SME, we are not currently required by regulation to perform a carbon footprint assessment. However, we chose to go beyond legal obligations—out of conviction and responsibility—to sustainably reduce our emissions and make a concrete contribution to the fight against climate change.